Payments
Payment methods
- We accept all major credit cards including VISA, Mastercard and American Express.
- We accept Apple payments for all users with Touch ID and Apple wallet enabled. If necessary, enter your billing, delivery and contact information to confirm your payment.
- All products will be charged in SGD.
Fraudulent Orders
We reserve the right to request and obtain information from customers to ensure and verify online payment security. If the customer is unable to provide this information or if any transactions are found to be fraudulent, we reserve the right to cancel the order as well as the customer's account. The requested information will be strictly confidential and used only for verification purposes.
Refunds
We will process refunds within 5 - 7 working days. However, the refund may take additional processing time depending on your payment method and bank. Shipping costs will not be refunded.
If you still have not received your refund, we suggest contacting your credit card company or bank as it may show up in your credit card’s next monthly billing statement. You may also feel free to contact us so that we can investigate further.
Taxes
8% GST is included and will be reflected at checkout.
Personal Data
Data and information security are of the utmost importance to us. Our internal security systems are thorough and secure and ensure that all personal data shared is protected and explicitly confidential. All personal data shared when placing an order is handled in accordance with our privacy policy.